Alui’s service focused approach to support also applies to our Application Support and Consulting services.
If you are not yet ready to move to full third party support, Alui can offer you added-value application support for any Hyperion product. Our team of specialists, with product, commercial and financial expertise, ensure that you get a timely response to any issue or question you may have. We will work with your internal team to gain a good understanding of your application(s), and can assist in issues ranging from "how to" queries to acting as a remote consultant available to discuss planned application and business changes.We can also provide assistance with documentation, and offer advice on procedures such as backups and change management.
We are happy to take on consulting engagements of any scope, large or small. Many companies choose to use our remote consulting service, as a highly cost effective way of delivering results effectively.
Our consultants all have many years’ experience in the design, implementation and management of Corporate Performance Management (CPM) systems, and will apply that knowledge to offer advice and guidance as needed on any of the solutions that we provide, including the Oracle - Hyperion products, OneStream and Adaptive.
If you would like to discuss your application support or consulting requirements, please contact us.